Ombudsman Offices
The Ombudsman's Offices are organizations of local representatives at the local level in charge of the protection and promotion of human rights and monitoring their effective fulfillment, especially in the defense of children, young people and women. They carry out three classes of actions: yachachiniku (promotion of rights), amachaspa (case care), and qawaspa (monitoring of rights compliance). They function from the initiative of social or grassroots organizations, which enable citizens to act as facilitators for access to justice and a link between local authorities and affected communities, families or individuals. Complementarily, they function as an evaluating agent for the application of public social policies.
Institutional design
Formalization: is the innovation embedded in the constitution or legislation, in an administrative act, or not formalized at all?
Frequency: how often does the innovation take place: only once, sporadically, or is it permanent or regular?
Mode of Selection of Participants: is the innovation open to all participants, access is restricted to some kind of condition, or both methods apply?
Type of participants: those who participate are individual citizens, civil society organizations, private stakeholders or a combination of those?
Decisiveness: does the innovation takes binding, non-binding or no decision at all?
Co-governance: is there involvement of the government in the process or not?
- Formalization
- only backed by a governmental program or policy
- Frequency
- regular
- Mode of selection of participants
- open
- Type of participants
- citizens
- Decisiveness
- democratic innovation yields no decision
- Co-Governance
- yes
Means
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Ends
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