HelpMe
The "HelpMe" (Ayudame) smartphone app was developed with explicit reference to women using public transport in Sao Paulo, especially metro and trains, who suffer daily harassment and abuse from other users. To help them defend themselves and report these crimes, this app offers the option of sending urgent text messages or more detailed messages with line number, wagon, station and train direction, which arrive directly to the security services of the management companies of these services (CPTM and Metrô). The reporting procedure takes between 2 and 10 seconds, thus guaranteeing speed and effectiveness of the complaint. In addition, the app offers an alarm that can be activated to draw the attention of people nearby. Finally, the app also allows reporting of assaults and other violations committed within the public transport system.
Institutional design
Formalization: is the innovation embedded in the constitution or legislation, in an administrative act, or not formalized at all?
Frequency: how often does the innovation take place: only once, sporadically, or is it permanent or regular?
Mode of Selection of Participants: is the innovation open to all participants, access is restricted to some kind of condition, or both methods apply?
Type of participants: those who participate are individual citizens, civil society organizations, private stakeholders or a combination of those?
Decisiveness: does the innovation takes binding, non-binding or no decision at all?
Co-governance: is there involvement of the government in the process or not?
- Formalization
- not backed by constitution nor legislation, nor by any governmental policy or program
- Frequency
- regular
- Mode of selection of participants
- open
- Type of participants
- citizens
- Decisiveness
- democratic innovation yields no decision
- Co-Governance
- yes
Means
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Ends
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