Doesn't Move App
Não Move (lit. Doesn't Move) is an online platform that collects complaints related to public transportation in the city of Belo Horizonte, Minas Gerais. It was created in 2014 by two students of the city to criticize the implementation of MOVE, a fast bus transport system, by the city hall (BHTrans). With the platform, users can make complaints about problems such as service provision, delays, disregard of the itinerary and stops, theft/robbery, overcrowding and disrespectful service providers. Não Move also uses social networks such as Facebook, Twitter and Instagram to report problems, send real-time pictures and use hashtags to collect demands, as well as transparency and popular pressure tools. In 2014, there were more than 1000 complaints registered on the platform, however with the use of multiple platforms there is no method for detecting the exact number of demands made through this initiative.
Institutional design
Formalization: is the innovation embedded in the constitution or legislation, in an administrative act, or not formalized at all?
Frequency: how often does the innovation take place: only once, sporadically, or is it permanent or regular?
Mode of Selection of Participants: is the innovation open to all participants, access is restricted to some kind of condition, or both methods apply?
Type of participants: those who participate are individual citizens, civil society organizations, private stakeholders or a combination of those?
Decisiveness: does the innovation takes binding, non-binding or no decision at all?
Co-governance: is there involvement of the government in the process or not?
- Formalization
- not backed by constitution nor legislation, nor by any governmental policy or program
- Frequency
- regular
- Mode of selection of participants
- open
- Type of participants
- citizens
- Decisiveness
- democratic innovation yields no decision
- Co-Governance
- no
Means
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Ends
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