1746 Rio
The online portal "1746 Rio" of the Prefecture of Rio de Janeiro is an informative portal of the city administration that also allows citizens to interact with the government and demand the provision of certain services. It´s possible to use it to report problems with the city's infrastructure as well as raise requests and recommendations, and then follow up on their processing and status. Among the most requested services are, for example, the removal of badly parked cars, the inspection of buildings, the repair of lighting and public furniture, or pest control. So far, the portal claims to have received more than 7 million service requests, of which 49% have been handled. It also has an app for smartphones and the possibility of telephone service.
Institutional design
Formalization: is the innovation embedded in the constitution or legislation, in an administrative act, or not formalized at all?
Frequency: how often does the innovation take place: only once, sporadically, or is it permanent or regular?
Mode of Selection of Participants: is the innovation open to all participants, access is restricted to some kind of condition, or both methods apply?
Type of participants: those who participate are individual citizens, civil society organizations, private stakeholders or a combination of those?
Decisiveness: does the innovation takes binding, non-binding or no decision at all?
Co-governance: is there involvement of the government in the process or not?
- Formalization
- not backed by constitution nor legislation, nor by any governmental policy or program
- Frequency
- sporadic
- Mode of selection of participants
- open
- Type of participants
- citizens
- Decisiveness
- democratic innovation yields no decision
- Co-Governance
- yes
Means
|
Ends
|
