I like Antofagasta
Antofagasta Me Gusta is an app launched by the Municipality of Antofagasta, in which citizens can report problems in the city such as illegal garbage dumps, abandoned vehicles, urban furniture in poor conditions, defective public infrastructure, etc. To participate, citizens must register in the app, select the category to report, take a picture of what needs to be improved, geo-reference their complaint and add a description. The user can follow the status of their report in real time and is notified when the problem has been resolved.
Institutional design
Formalization: is the innovation embedded in the constitution or legislation, in an administrative act, or not formalized at all?
Frequency: how often does the innovation take place: only once, sporadically, or is it permanent or regular?
Mode of Selection of Participants: is the innovation open to all participants, access is restricted to some kind of condition, or both methods apply?
Type of participants: those who participate are individual citizens, civil society organizations, private stakeholders or a combination of those?
Decisiveness: does the innovation takes binding, non-binding or no decision at all?
Co-governance: is there involvement of the government in the process or not?
- Formalization
- only backed by a governmental program or policy
- Frequency
- regular
- Mode of selection of participants
- open
- Type of participants
- citizens
- Decisiveness
- democratic innovation yields no decision
- Co-Governance
- yes
Means
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Ends
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