Citizen Complaints Portal of the Chilean Electoral Service
The Citizen Complaints Portal of the Chilean Electoral Service allows citizens to report illegal campaign propaganda. Among the prohibited actions are: using megaphones or loudspeakers, placing posters on private property without authorization, advertising in movie theaters, advertising in public service infrastructure, aerial advertising, etc. Foreigners, legal entities, counselors of the Electoral Service and citizens under 18 years of age are not allowed to file complaints in the portal. Citizens who submit a complaint to the portal obtain a unique password, which they can use to monitor the status of their complaint.
Institutional design
Formalization: is the innovation embedded in the constitution or legislation, in an administrative act, or not formalized at all?
Frequency: how often does the innovation take place: only once, sporadically, or is it permanent or regular?
Mode of Selection of Participants: is the innovation open to all participants, access is restricted to some kind of condition, or both methods apply?
Type of participants: those who participate are individual citizens, civil society organizations, private stakeholders or a combination of those?
Decisiveness: does the innovation takes binding, non-binding or no decision at all?
Co-governance: is there involvement of the government in the process or not?
- Formalization
- only backed by a governmental program or policy
- Frequency
- sporadic
- Mode of selection of participants
- restricted
- Type of participants
- citizens
- Decisiveness
- democratic innovation yields no decision
- Co-Governance
- yes
Means
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Ends
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