District Citizen Observatory of ISO 18091: 2014
The Distric Citizen Observatory is a space created in 2014 that seeks to generate a permanent process of petition and public accountability from the district government to the citizenry. The objective of this space is to create and sustain open, clear, transparent and permanent dialogue between government and citizens, thus allowing a correct diagnosis of the indispensable minimum needs that citizens require and opening the space for them to evaluate the effectiveness of public management within the district government. This permanent process of petition and accountability is based on the International Standard ISO 18091: 2014, which is the first international quality standard for the understanding, diagnosis and evaluation of government actions in a given territory. The process has been led by the Veeduría Distrital (lit. District Oversight in Bogota, a preemptive monitoring entity of the city to contribute to the improvement of the management of the district entities. There is a District Citizen Observatory in Bogotá, which is complemented by the Local Citizen Observatories that have been created in each of the 20 localities of Bogota. The latter can be found codified as another case of democratic innovation. The Citizen Observatory has been attended by citizens of different organizations, institutions, media, private sector, foundations, academia and unions of different social, economic, and population sectors of the city.
Institutional design
Formalization: is the innovation embedded in the constitution or legislation, in an administrative act, or not formalized at all?
Frequency: how often does the innovation take place: only once, sporadically, or is it permanent or regular?
Mode of Selection of Participants: is the innovation open to all participants, access is restricted to some kind of condition, or both methods apply?
Type of participants: those who participate are individual citizens, civil society organizations, private stakeholders or a combination of those?
Decisiveness: does the innovation takes binding, non-binding or no decision at all?
Co-governance: is there involvement of the government in the process or not?
- Formalization
- only backed by a governmental program or policy
- Frequency
- regular
- Mode of selection of participants
- restricted
- Type of participants
- citizens civil society
- Decisiveness
- democratic innovation yields no decision
- Co-Governance
- yes
Means
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Ends
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