Watching out for Bogotá
Watching out for Bogotá is a mobile app that allows one to report facts, incidents and situations that occur daily in the capital which positively or negatively affect the quality of life of the inhabitants of the city. The platform was created and launched in 2014 by District Oversight, a preemptive monitoring entity of the city that contributes to improving the management of public entities, with the understanding that governments should generate trustful relationships and interactions with citizens through International Standard ISO 18091: 2014. This ISO is the first international quality standard for the diagnosis and evaluation of government actions. In order to comply with this standard, Citizen Observatories have been developed for each locality of Bogota, and in addition the District Oversight has created a platform to complement the reports that the Observatories produce, to encourage the participation of all the citizens. The app can be accessed with smartphone or by web page. To generate a report, one must only write a short title and indicate if its category is security, environment, mobility, public space, civic culture, construction, corruption, disability, public services, culture, recreation and sports, education or health. Then select the location, add the exact address and qualify the type of situation (good=green and bad=red). When the report is finished you can also add a photo or video of the event. Additionally, you can check all the reports people have entered into the application or filter them according to category, location or type.
Institutional design
Formalization: is the innovation embedded in the constitution or legislation, in an administrative act, or not formalized at all?
Frequency: how often does the innovation take place: only once, sporadically, or is it permanent or regular?
Mode of Selection of Participants: is the innovation open to all participants, access is restricted to some kind of condition, or both methods apply?
Type of participants: those who participate are individual citizens, civil society organizations, private stakeholders or a combination of those?
Decisiveness: does the innovation takes binding, non-binding or no decision at all?
Co-governance: is there involvement of the government in the process or not?
- Formalization
- only backed by a governmental program or policy
- Frequency
- regular
- Mode of selection of participants
- open
- Type of participants
- citizens
- Decisiveness
- democratic innovation yields no decision
- Co-Governance
- yes
Means
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Ends
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