Online Security
Online Security is a platform created in 2014 that works with geo-referencing by website or by smartphone app, whereby citizens can report to the authorities on cases of theft, extortion, drug trafficking, corruption, mobility problems, public space and coexistence. The aim is to facilitate a mechanism for reporting by citizens and to increase their reporting, bringing justice to the communities and creating a joint work effort between the citizens and the authorities to focus on intelligence gathering and to have more information about where the problems affecting citizens are. The platform was initially created in Medellín, Antioquia, then extended to 70 more municipalities of this region and since 2016 was also launched in Bogotá. Complainants receive a response from the authorities and other users can comment, reinforce, approve or delegitimize complaints made by others. The relevant cases are sent to the entities in charge such as the Mayor's Office, the Police Department or the Prosecutor's Office, who initiate an investigation and follow-up on the process. The vast majority of users have reported being satisfied with the work of Online Security.
Institutional design
Formalization: is the innovation embedded in the constitution or legislation, in an administrative act, or not formalized at all?
Frequency: how often does the innovation take place: only once, sporadically, or is it permanent or regular?
Mode of Selection of Participants: is the innovation open to all participants, access is restricted to some kind of condition, or both methods apply?
Type of participants: those who participate are individual citizens, civil society organizations, private stakeholders or a combination of those?
Decisiveness: does the innovation takes binding, non-binding or no decision at all?
Co-governance: is there involvement of the government in the process or not?
- Formalization
- only backed by a governmental program or policy
- Frequency
- regular
- Mode of selection of participants
- open
- Type of participants
- citizens
- Decisiveness
- democratic innovation yields no decision
- Co-Governance
- yes
Means
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Ends
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