At Your Service, Bogotá
A tu Servicio Bogotá (lit. At your service, Bogotá) is a web platform developed by the District Health Secretariat in collaboration with several civil society organizations and foundations that promote digital innovation. This platform was developed with the aim of offering citizens a space for evaluating the Public and Private Healthcare Institutions (IPS) in operation in the city. The website also offers information based on the secretariat's open data. The experience is based on the project A Tu Servicio Uruguay, developed in that country in 2015.
Institutional design
Formalization: is the innovation embedded in the constitution or legislation, in an administrative act, or not formalized at all?
Frequency: how often does the innovation take place: only once, sporadically, or is it permanent or regular?
Mode of Selection of Participants: is the innovation open to all participants, access is restricted to some kind of condition, or both methods apply?
Type of participants: those who participate are individual citizens, civil society organizations, private stakeholders or a combination of those?
Decisiveness: does the innovation takes binding, non-binding or no decision at all?
Co-governance: is there involvement of the government in the process or not?
- Formalization
- not backed by constitution nor legislation, nor by any governmental policy or program
- Frequency
- regular
- Mode of selection of participants
- open
- Type of participants
- citizens
- Decisiveness
- democratic innovation yields no decision
- Co-Governance
- yes
Means
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Ends
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