YoVeoVeo (lit. I see I see)
YoVeoVeo (lit. I see I see) is a smartphone app whose purpose is to connect citizens with the public administration in their claims regarding the operation of public services. Likewise, it allows them to report situations that annoy the community in general, as well as propose ideas for the improvement of the neighborhood in question. The application was developed in 2015 within the framework of a hackathon and in 2017 was managed by a private company that to date had entered into an agreement with the Municipalities of Quito, Guayaquil and Cuenca for its use. Up to 2017, the app has registered 3052 Reports Received with 25.4% of the Reports attended to by the authorities.
Institutional design
Formalization: is the innovation embedded in the constitution or legislation, in an administrative act, or not formalized at all?
Frequency: how often does the innovation take place: only once, sporadically, or is it permanent or regular?
Mode of Selection of Participants: is the innovation open to all participants, access is restricted to some kind of condition, or both methods apply?
Type of participants: those who participate are individual citizens, civil society organizations, private stakeholders or a combination of those?
Decisiveness: does the innovation takes binding, non-binding or no decision at all?
Co-governance: is there involvement of the government in the process or not?
- Formalization
- only backed by a governmental program or policy
- Frequency
- single
- Mode of selection of participants
- open
- Type of participants
- citizens
- Decisiveness
- democratic innovation yields no decision
- Co-Governance
- yes
Means
|
Ends
|
