Tramitón
Tramitón is a digital platform that seeks to encourage citizen participation and collaboration via the simplification of administrative procedures to boost the quality, efficiency, effectiveness and warmth in public management. This initiative was put into operation in 2014 from a competition that urged citizens to submit proposals for a solution to improve public management procedures. The platform has a portal for citizens, a second portal for the productive sector and a third portal for public officials. With respect to the first two portals, up until 2017 Tramitón had 3185 registered people, 401 procedures and proposed solutions and 86 institutional plans to improve paperwork. Whereas in the productive sector, the initiative registered 172 participants, 271 solutions and 9 procedures with improvement plans. As witnessed on the official website of the platform, through this initiative, various ministries and government offices have improved their response times as well as their specific functions.
Institutional design
Formalization: is the innovation embedded in the constitution or legislation, in an administrative act, or not formalized at all?
Frequency: how often does the innovation take place: only once, sporadically, or is it permanent or regular?
Mode of Selection of Participants: is the innovation open to all participants, access is restricted to some kind of condition, or both methods apply?
Type of participants: those who participate are individual citizens, civil society organizations, private stakeholders or a combination of those?
Decisiveness: does the innovation takes binding, non-binding or no decision at all?
Co-governance: is there involvement of the government in the process or not?
- Formalization
- only backed by a governmental program or policy
- Frequency
- regular
- Mode of selection of participants
- open
- Type of participants
- citizens
- Decisiveness
- democratic innovation yields no decision
- Co-Governance
- yes
Means
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Ends
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